Issues with logging into the mobile apps

Incident Report for GoSpotCheck

Resolved

This incident has been resolved.

Posted Nov 07, 2019 - 17:06 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 07, 2019 - 17:00 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2019 - 16:36 MST

Investigating

We are currently investigating issues that are causing sporadic sign-in issues in the mobile applications. This manifests as being forced to log back in or app crashes during sign in.

Posted Nov 07, 2019 - 16:28 MST

This incident affected: Mobile Client Applications (iOS, Android).