All Systems Operational

About This Site

GoSpotCheck monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here. Subscribing to updates is the best way to stay informed about any issues affecting GoSpotCheck availability.

Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
Mobile Client Applications Operational
iOS ? Operational
Android ? Operational
SSO ? Operational
Insights ? Operational
PhotoWorks ? Operational
Image Recognition Operational
GoSpotCheck API ? Operational
SFTP ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Data Platform Maintenance Dec 9, 2022 22:15-23:15 MST
On Friday, December 9 at 10:15 PM MT, a Form infrastructure partner will be performing maintenance on our Data Platform. It is expected that during the 1 hour maintenance window, Insights will not receive new data, but will remain operational and accessible.

Data will immediately be backfilled at 11:15 PM MT.
Posted on Dec 09, 2022 - 22:15 MST
Platform Database Maintenance Dec 17, 2022 19:00-22:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Dec 02, 2022 - 15:25 MST
Scheduled - On Saturday, December 17th at 9pm ET, the FORM MarketX (GoSpotCheck) engineering team will be performing maintenance on our core database infrastructure. It is expected that there will be up to 15 minutes of downtime during the scheduled maintenance window, with additional intermittent periods of slower than normal response times

Any in progress mission responses collected during this timeframe will be saved on the user’s device. Users will be able to locate the response and submit it once the application is back online.
Dec 02, 2022 - 03:27 MST
Past Incidents
Dec 7, 2022

No incidents reported today.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022
PhotoWorks Images Missing
Resolved - This incident has been resolved.
Dec 1, 09:17 MST
Update - PhotoWorks is continuing to process data, we will continue monitoring the application over night.
Nov 30, 19:27 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 12:16 MST
Update - We are continuing to work on a fix for this issue.
Nov 30, 11:00 MST
Identified - We have identified an issue that is preventing some images from loading within PhotoWorks. Our technical teams are working with our partner to ensure we restore functionality as soon as possible. Once our work is completed the missing images will be restored. Thank you for your patience while we address this matter.
Nov 30, 07:58 MST
Insights Platform Updates
Completed - The scheduled maintenance has been completed.
Dec 1, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 22:00 MST
Scheduled - On Thursday, December 1st between 05:00 - 09:00 UTC (Wednesday 10pm to Thursday 2am MT), our infrastructure partner will be performing scheduled maintenance on our Insights platform deploy feature updates.

Insights may be intermittently unavailable for up to 30 minutes during this planned maintenance window.
Nov 22, 10:42 MST
Nov 30, 2022
Nov 29, 2022
PhotoWorks Missing Images
Resolved - This incident has been resolved. Data is being loaded into PhotoWorks.
Nov 29, 17:39 MST
Identified - We have identified an issue that is preventing some images from loading within PhotoWorks. Our technical teams are working with our partners to ensure we restore functionality as soon as possible. Once our work is completed the missing images will be restored. Thank you for your patience while we address this matter.
Nov 29, 15:08 MST
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Insights Reporting Delays
Resolved - This incident has been resolved.
Nov 23, 15:46 MST
Monitoring - Our provider has informed us that the impact to our services is mitigated. We have confirmed that with our technical teams. Reporting is behaving normally and data is being updated. We are continuing to monitor.
Nov 23, 13:45 MST
Identified - Work continues with our 3rd party provider to re-establish full functionality.
Nov 23, 12:11 MST
Investigating - Insights reports are currently experiencing delays in loading and errors due to capacity issues with our data warehouse provider, Snowflake.

Details on the Snowflake incident available here: https://status.snowflake.com/incidents/yh1n0ly69chm
Nov 23, 11:11 MST
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