Web and mobile API performance issues

Incident Report for GoSpotCheck

Resolved

Performance has remained stable throughout the afternoon. Further remediation efforts will be carried out this evening.
Posted Mar 05, 2019 - 16:15 MST

Monitoring

Performance of the web applications and mobile APIs have stabilized. We will be keeping this incident open as we continue to monitor closely and work on further mitigation efforts.
Posted Mar 05, 2019 - 14:34 MST

Investigating

We are currently investigating this issue.
Posted Mar 05, 2019 - 11:18 MST

Monitoring

Performance has recovered to nominal levels. We are continuing to monitor closely.
Posted Mar 05, 2019 - 10:55 MST

Identified

Services are recovering but we are still investigating remaining performance issues in the platform.
Posted Mar 05, 2019 - 10:35 MST

Update

We are continuing to investigate this issue.
Posted Mar 05, 2019 - 09:46 MST

Investigating

We are investigating performance issues in the web application and mobile APIs
Posted Mar 05, 2019 - 09:25 MST
This incident affected: Mobile Client Applications (iOS, Android).