Performance degradation in GoSpotcheck mobile application

Incident Report for GoSpotCheck

Resolved

The incident has been resolved. All systems are now operational.
Posted Oct 19, 2023 - 11:54 MDT

Monitoring

A fix has been deployed to correct the issue, and we are actively monitoring the results.
Posted Oct 19, 2023 - 09:18 MDT

Identified

We have identified the issue that is causing errors in the mobile application, and are preparing a fix to be implemented.
Posted Oct 19, 2023 - 09:16 MDT

Update

We have identified the issue that is causing errors in the mobile application, and are preparing a fix to be implemented.
Posted Oct 19, 2023 - 09:16 MDT

Investigating

We are currently investigating an issue that is causing errors in the mobile application for both iOS and Android
Posted Oct 19, 2023 - 09:07 MDT
This incident affected: Mobile Client Applications (iOS, Android).