Our provider has informed us that they have mitigated the concern. Our teams have confirmed recovery of full functionality. We will now continue to monitor the situation and ensure there is no further impact.
Posted Mar 19, 2025 - 14:15 MDT
Update
Work is continuing between the provider's team and our internal technology team.
Posted Mar 19, 2025 - 13:17 MDT
Update
The teams remain engaged and are working to provide resolution in this matter.
Posted Mar 19, 2025 - 11:51 MDT
Update
We continue to work in collaboration with our technology provider.
Posted Mar 19, 2025 - 10:51 MDT
Identified
Our team has confirmed that one of our technology providers is currently experiencing a critical incident that is impacting the delivery of data to our reporting and API functions. We are collaborating with the provider towards a resolution.
Posted Mar 19, 2025 - 09:36 MDT
Investigating
Our technical team is investigating a series of alerts regarding data delivery to our reporting and API functions. Data delivery within those functions may be delayed or unavailable during this time.
Posted Mar 19, 2025 - 09:21 MDT
This incident affected: Insights and GoSpotCheck API.