Insights Reporting Delays

Incident Report for GoSpotCheck

Resolved

This incident has been resolved.

Posted Nov 23, 2022 - 15:46 MST

Monitoring

Our provider has informed us that the impact to our services is mitigated. We have confirmed that with our technical teams. Reporting is behaving normally and data is being updated. We are continuing to monitor.

Posted Nov 23, 2022 - 13:45 MST

Identified

Work continues with our 3rd party provider to re-establish full functionality.

Posted Nov 23, 2022 - 12:11 MST

Investigating

Insights reports are currently experiencing delays in loading and errors due to capacity issues with our data warehouse provider, Snowflake.

Details on the Snowflake incident available here: https://status.snowflake.com/incidents/yh1n0ly69chm

Posted Nov 23, 2022 - 11:11 MST

This incident affected: Insights.