Degraded availability in web and mobile API

Incident Report for GoSpotCheck

Resolved

This incident has been resolved.

Posted Feb 24, 2020 - 15:20 MST

Monitoring

The issue has stabilized and we will continue to actively monitor.

Posted Feb 24, 2020 - 10:24 MST

Update

An underlying issue with our cloud provider has been causing intermittent outages of our services. We are working with the cloud provider to resolve the issue.

Posted Feb 24, 2020 - 10:12 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 24, 2020 - 09:09 MST

This incident affected: Mobile Client Applications (iOS, Android) and Insights, GoSpotCheck API.