Delays in delivering recent image recognition results

Incident Report for GoSpotCheck

Resolved

This issue has been resolved, functionality has been restored.

Posted Dec 03, 2021 - 14:19 MST

Monitoring

We have completed our data restoration efforts and are monitoring the health of the image recognition reporting and API results.

Posted Dec 03, 2021 - 13:50 MST

Identified

The issue has been identified and a fix is being implemented. We are working now to restore the missing data in the reporting and API

Posted Dec 03, 2021 - 10:59 MST

Investigating

We are currently investigating an issue that is preventing recent image recognition results being visible in reporting and API results

Posted Dec 03, 2021 - 10:21 MST

This incident affected: Image Recognition.